FAQ
What forms of payment do you accept?
Visa (credit and debit cards), Mastercard (credit and debit cards), American Express, Discover (US merchants only), Diner's Club, JCB, PayPal, and Apple Pay
How long will it take before my order is shipped?
Please allow 3-5 business days for your order to be processed and shipped.
Check latest updates from our courier here
What shipping options do you offer?
Due to the nature of our products. We only ship anywhere in the United States via USPS first class at this time.
How do I track my package after it has been shipped?
As soon as your package has been shipped, you will receive an email notification that will contain a tracking number. This tracking number will be used to track your package.
What is the shelf life of your products?
Our products are best when they are used within 6-12 months.
Do you use preservatives?
Yes, all of our products contain vitamin E and essential oils.
What is the best way to make the products last longer?
It's best to keep products in a cool, dry place, especially the hair butter creams.
How often should I use the Hair Essential Hair Oil?
You can use it as you please. However, we suggest using it every other night and massaging it into the scalp to promote hair growth.
If you have any further questions, please contact us here
WHEN NATURE LEADS, BEAUTY FOLLOWS
Healthy, beautiful hair should never require harmful ingredients.
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